Customer information

Terms & Conditions

The terms that govern use of our storefront and the purchase of Selenne Cigars products.

Age Restriction

This website and all products are intended for adults 21 years of age or older. By accessing this site and purchasing, you confirm you are 21+ and legally allowed to purchase tobacco products where you live.

All Sales Final

Due to the nature of premium cigar products, all cigar sales are final. If an order arrives damaged, contact us immediately so we can review and assist where appropriate.

Pricing & Availability

Prices, promotions, and inventory availability may change at any time. We reserve the right to limit quantities and refuse orders when necessary.

Shipping

Shipping costs are displayed at checkout. Delivery timelines are estimates and may be affected by carrier delays.

Payments

Submitting an order request does not collect payment or guarantee acceptance. Credit cards are not accepted at this time. For approved requests, payment is accepted only through Zelle or Cash App using instructions sent by orders@selennecigars.com. Never send payment using instructions received from another email address.

Limitation of Liability

To the maximum extent permitted by law, Selenne Cigars is not liable for indirect or consequential damages related to site usage, order delays, or inability to access services.

Contact

Order questions: orders@selennecigars.com

Last updated: July 26, 2026